>> Passpoint Onboarding Experience <<

>> Passpoint Onboarding Experience <<

Note: Your device must be compatible with Passpoint to install a profile. Some devices, specifically older devices, may not support Passpoint.

Supported Operating Systems

Windows 10+, macOS 10.9+, Android 9+, iOS 7+

Windows

1. Click Download Passpoint Profile

2. Click Open Settings

Windows Instructions Image

3. When the pop-up comes up, click Add

Windows Instructions Image

 

4. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

5. Moving forward your device should automatically connect to the network.

Apple MacOS

1. Click Download Passpoint Profile

2. If using Chrome, click the downloaded file.

3. Follow the instructions prompted by your Macbook

4. Open the System Settings

5. Search for Profiles

5. Double click the downloaded profile and click Install 

 

6. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

7. Moving forward your device should automatically connect to the network.

Android

1. Download Passpoint Profile

2. Click Install when prompted.

3. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

4. Moving forward your device should automatically connect to the network.

 

 

Apple iOS

1. Click Download Passpoint Profile

2. Click Allow when prompted

3. Open the Settings app, and click on the button Profile Downloaded

4. Hit Install at the top right of the screen

 

5. Once the profile is installed, search for and manually connect to the network. (It may take a minute for your device to detect the new network).

6. Moving forward your device should automatically connect to the network.

 

 

    • Related Articles

    • Invalid Signature error when downloading Passpoint profile on Windows

      Due to change of logic introduced in Windows update in the past few months, that was seemingly reversed in the latest Experience Pack, whilst downloading Passpoint profile on Windows machine from the Captive Portal environment, you might encounter ...

    • Cambium cnMaestro - Passpoint configuration

      Prerequisites Access to the cnMaestro Dashboard as a user with administrative privileges. Information about the assigned RADIUS servers (Server IP address, port numbers, shared secrets): Email or document that contains this information OR Access to ...

    • Meraki - Passpoint configuration

      Prerequisites Access to the Meraki Dashboard as a user with administrative privileges. Supported Meraki device - this solution works with all devices of the MR series. Information about the assigned RADIUS servers (Server IP address, port numbers, ...

    • OpenWrt - Passpoint configuration

      Prerequisites OpenWrt compatible device with Passpoint-capable wireless device (PHY). OpenWrt 21.02, or newer, including wpad (hostapd) built with hs20 option. Full version of iw package in OpenWrt. 802.1x infrastructure (RADIUS server). Information ...

    • OpenWiFi - Passpoint configuration

      Prerequisites Access to the Controller as a user with administrative privileges. Supported OpenWiFi device - this solution has been tested with EdgeCore EAP101 Information about the assigned RADIUS servers (Server IP address, port numbers, shared ...